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#1 dunamiszygote

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Posted 17 November 2015 - 11:52 AM

hello guys
 
i have the problem with my motorola xt925,
it refused to boot, it only gets stuck at the loading screen logo (the red eye)
i tried hard reseting it but it does not show the android distress after i selected the recovery in the boot menu.
please help 


#2 spainter

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Posted 17 November 2015 - 07:25 PM

Look at this thread. You would need to find the firmware for your location.


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#3 dunamiszygote

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Posted 18 November 2015 - 11:36 AM

which thread please



#4 livinginkaos

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Posted 18 November 2015 - 12:00 PM

Try this - 

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#5 dunamiszygote

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Posted 18 November 2015 - 01:46 PM

ok thanks admin, please which one should i download.

am downloading XT925_rcica_user-4.4.2...zip,

please what steps should i follow.

 

thank you all in advance



#6 dunamiszygote

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Posted 25 November 2015 - 11:46 AM

hello admin,

 i have downloaded the firmware, please what should i do next.



#7 spainter

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Posted 25 November 2015 - 01:39 PM

hello admin,

 i have downloaded the firmware, please what should i do next.

Read and follow the instructions for House of Moto 4.3. Failure to follow the instructions will result in a failed flash or worse, a bricked phone. Read through the thread and the instructions a couple times before starting.

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#8 dunamiszygote

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Posted 29 November 2015 - 07:40 AM

Read and follow the instructions for House of Moto 4.3. Failure to follow the instructions will result in a failed flash or worse, a bricked phone. Read through the thread and the instructions a couple times before starting.

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hi droid ilite, 

thank you a lot of that site, but i downloaded the firmware number of times and it said corrupted. please how do i get the correct file. 

please where can i get xt925 firmware.



#9 spainter

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Posted 29 November 2015 - 10:29 AM

hi droid ilite, 

thank you a lot of that site, but i downloaded the firmware number of times and it said corrupted. please how do i get the correct file.

Try using a different browser to download the files.  What browser were you using?


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#10 dunamiszygote

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Posted 29 November 2015 - 05:28 PM

ok sir droid elite, i was google chrome

 

i will try using mozilia too to see what happen, i wiil keep you updated if i get it.

thank you a lot

 

best regards.



#11 dunamiszygote

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Posted 29 November 2015 - 06:53 PM

sir droid elite, 

 

thank you once again for your help,

i tried different browsers but still after downloading it, it gives an error message when am extracting it.

please if you have the correct firmware, i would be glad if you can mail me it to me.

 

best regards

anthonie

anthonyzygote@gmail.com

 

:)  :)  :)



#12 spainter

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Posted 29 November 2015 - 07:33 PM

sir droid elite, 

 

thank you once again for your help,

i tried different browsers but still after downloading it, it gives an error message when am extracting it.

please if you have the correct firmware, i would be glad if you can mail me it to me.

 

best regards

anthonie

anthonyzygote@gmail.com

 

:)  :)  :)

I was able to download and extract it with no errors from:

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I used winzip to extract it and downloaded it with version 42.01 firefox.

It won't email due to file type and size.

what was you using when you got the error extracting it?


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#13 dunamiszygote

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Posted 30 November 2015 - 11:40 AM

hi sir elite,

 

i was using winRaR cos it was a rar file.

i wiil try it again using this procedure too and i will update you of my result.

 

 

thank you 

best regards

 

anthonie

:)  :)  :)



#14 dunamiszygote

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Posted 30 November 2015 - 04:10 PM

hi elite,

 

my phone is verizon xt925 

so please which one should i download.

 

best regards

 

anthonie



#15 spainter

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Posted 30 November 2015 - 04:40 PM

I would download the newest two. The two on the bottom and would flash the oldest of the two first if you don't know what version you were on before.  That way you can always flash up because if you have a locked bootloader there is no way you can flash down a version. The very bottom version there is kitkat 4.4.2 but I am not sure of the build number. The difference being some of the firmware is rootable and some isn't.  The latest kitkat on the 926 which the build number ends in .15 is not permantly rootable where the .10 version is. So a good rule of thumb is start with the oldest version that will complete the flash and not give you a gpt validitation error which is a sign that you are flashing an older firmware that what was installed on the phone.


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#16 dunamiszygote

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Posted 01 December 2015 - 04:04 PM

ok sir elite, 

 

thank you a lot for your help 

am so gratefull to all your efforts.

i will try it and update you in my next mail.

also i do not know the older firmware i was on, i bought the phone from somebody in 

the market where i travelled to and went home with it,

it was working well until the third day that i was updating the apps on the

phone using wi-fi and i had a low battery, then it went off,

that is all and the problem started with my phone.

 

best regards.

anthonie

:thanks   :thumbup  :thumbup



#17 dunamiszygote

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Posted 04 December 2015 - 02:59 PM

I would download the newest two. The two on the bottom and would flash the oldest of the two first if you don't know what version you were on before.  That way you can always flash up because if you have a locked bootloader there is no way you can flash down a version. The very bottom version there is kitkat 4.4.2 but I am not sure of the build number. The difference being some of the firmware is rootable and some isn't.  The latest kitkat on the 926 which the build number ends in .15 is not permantly rootable where the .10 version is. So a good rule of thumb is start with the oldest version that will complete the flash and not give you a gpt validitation error which is a sign that you are flashing an older firmware that what was installed on the phone.

hello sir elite, i tried it but did not for me please what should i do



#18 spainter

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Posted 04 December 2015 - 03:15 PM

hello sir elite, i tried it but did not for me please what should i do

If you can't get it to flash there isn't a much that can be done with it.  We have been seeing a lot of hardware failures due to the age of that model It is coming up on 4 years old.  I have two of the 926's that I do testing on but I have newer phones that I use for daily use.  Try leaving the phone plugged in to an ac wall charger over night and see if the battery will charge at all and if it does try flashing again.  But I would not invest any money to fix it.  I would put it towards a new phone.


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#19 dboxell

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Posted 08 December 2015 - 04:51 PM

My Droid Max HD died Saturday. I was able to "factory flash" with the Droid Razor HD utility 1.21, (had to remember some DOS commands) but it did flash, but when rebooted got the Android Icon laying on his back with the door open and a red triangle. I assume I am screwed.

Upgraded to Turbo 2 so far so good. Thankfully i had data on the SD card and didnt lose my pictures and files, also at one time I had backed up my contacts to verizon cloud. Apps were (for the most part) on "Play Store"


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