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DROID RAZR HD Utility 1.10 [Windows]


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#161 ungawatkt

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Posted 02 March 2013 - 12:35 PM

Its not intuitive. OK, here we go:


To get to AP fast boot:
without the phone plugged into the USB, hold volume up, volume down, and power to get to the selection screen
volume down to highlight AP fast boot
volume up to select AP fast boot (in this menu. volume up is enter key)
you should now see the AP fast boot screen
now plug into USB, there should be a line on the screen that confirms this.

for the recovery mode (you may need this, I did when I was rooting)
follow the boot menu steps above for the recovery option
when the android mascot with the case opened appears, I pressed both volume buttons to bring up the recovery menu
in this menus, the power button is the enter key, go figure


hope this helps. and if someone else posts something different, listen to them. I only just did this, so I'm still a noob as well haha.

#162 ungawatkt

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Posted 02 March 2013 - 12:35 PM

sorry, double post and I don't know how to delete yet.

#163 snowman

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Posted 02 March 2013 - 12:55 PM

Thanks everyone
and Smod very much were getting there



here is where I am at the moment, I have gotten back to 4.04 ICS installed root
installed Voodo and saved the root after updating binarys
but then I temp. stop root to do the update and I cannot update any at all
screen says there is an update 0.7.2en but after trying the download
I cannnot update
it says an unexpected error has occured please try again later?
what do ya think? once it also said motorola services have stopped
UPDATE;
Got it all working after all said and done had a nasty error of motorola services stopped working a hard reboot fixed that error , then lost Voodo but was able to download it and it poped back up alright and saved my root so that was cool, your all the best much appreciated with the help



you guys are the best appreciated much
Do it now you may not be able to later

#164 billyhewlett1

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Posted 02 March 2013 - 09:33 PM

My HD Maxx phone is in AP Fastboot Flash Mode, and I'm trying to get back to ICS by choosing option 1, but it hangs on <waiting for device>.

The phone is on the AP Fastboot Flash Mode (S) screen, when I run DROID_RAZR_HD_Utility I press 1, ENTER, ENTER, and then I get <waiting for device> and it doesn't do anything.

I've updated my Motorolla drivers on my PC. I just downloaded and confirmed all my pictures from my phone, so I'm fairly confident in the USB cable/sockets. I've tried different orderings of Fastboot/plug in cable/run program on PC.

The AP Fastboot screen reads:
_____________________________
Device is LOCKED, Status Code: 0

Battery OK (I was at 92%)

Connect USB
Data Cable

Fastboot Reason: Boot menu selected
_____________________________

How do I proceed?

Thank you very much

#165 tmyinc

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Posted 02 March 2013 - 09:47 PM

Try a different USB port and see if it runs. If not post back and we will do some process of elimination.

Sent from my XT907 using Tapatalk 2



#166 billyhewlett1

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Posted 02 March 2013 - 09:56 PM

Try a different USB port and see if it runs. If not post back and we will do some process of elimination.

Sent from my XT907 using Tapatalk 2


Different port, same problem.

The droid is in Fastboot, I can see it from my computer (i.e. Computer\DROID RAZR HD\Internal storage) and I can browse it's data, so I'm fairly certain the connection is working.

#167 tmyinc

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Posted 02 March 2013 - 10:00 PM

Different port, same problem.

The droid is in Fastboot, I can see it from my computer (i.e. ComputerDROID RAZR HDInternal storage) and I can browse it's data, so I'm fairly certain the connection is working.


Do you have USB debugging enabled? ADB set up on your computer?

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#168 billyhewlett1

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Posted 02 March 2013 - 10:06 PM

Do you have USB debugging enabled? ADB set up on your computer?

Sent from my XT907 using Tapatalk 2


USB debugging enabled.

What is ADB? That could be it.

I'm trying to download version 1 and version 1.1 from

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, to see if one works.

#169 ungawatkt

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Posted 02 March 2013 - 10:11 PM

@snowman

Read up a few posts, that's the same problem I had. tmyinc pointed me in the right direction. I had to manually update both to 0.7.2 and 9.1.41, but it works. the link is below

Post 48 in this thread.

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Unable to download system update

Sent from my XT907 using Tapatalk 2



#170 tmyinc

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Posted 02 March 2013 - 10:11 PM

USB debugging enabled.

What is ADB? That could be it.

I'm trying to download version 1 and version 1.1 from

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, to see if one works.


When you power down then boot up into bootloader are you scrolling down to ap fastboot then selecting it with the volume up button?

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#171 billyhewlett1

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Posted 02 March 2013 - 10:26 PM

USB debugging enabled.

What is ADB? That could be it.

I'm trying to download version 1 and version 1.1 from

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, to see if one works.


OK, rebooting my PC (again) seems to have fixed the problem.

For those that may have this issue, one difference in my AP Flashboot screen AFTER I rebooted my PC was initially it said:
_____________________________
Device is LOCKED, Status Code: 0

Battery OK (I was at 92%)

Connect USB
Data Cable

Fastboot Reason: Boot menu selected
_____________________________

But after a reboot underneath "Fastboot Reason: Boot menu selected" it says "usb connected"

No idea why. My guess is that (pre-PC-reboot) the PC can see the phone (since I can browse it's data) but the phone, for whatever reason, cannot see the PC.

#172 tmyinc

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Posted 02 March 2013 - 10:29 PM

Well a reboot of PC and phone was on my list lol. I'm glad you got it working. And thank you for the info. This will help others that were in your situation.

Sent from my XT907 using Tapatalk 2



#173 snowman

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Posted 03 March 2013 - 06:04 AM

alright thanks so much for help and links got everything done
went back to ICS Rooted but could not update
thanks for the links for the updates that worked manually
back on Jelly Bean with Root thanks again

ONLY ONE PROBLEM A ERROR MESSAGE FLASHES CONSTANTLY
THAT SAYS " UNFORTUNATLEY MOTOROLA SERVICES HAS STOPPED"
I CLICK OK AND IT JUST KEEPS COMING BACK ?

Update got it fixed with a hard reset oh well start all over again , getting good at it now, everything working perfect now!! YEE

THANKS ALL FOR HELP AND LINKS YOUR ALL THE BEST , TIME TO DONATE!!
Do it now you may not be able to later

#174 billyhewlett1

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Posted 03 March 2013 - 11:28 AM

I'm a bit further in the process now, but stuck again. I've successfully gone back to ICS, rooted, ran Voodoo OTA Rootkeeper to Temp Unroot.

Now I'm trying to get back to Jellybean. When I go to Settings/About phone and click System updates, it comes up with Update available (a software update 0,7.2.en.US (6.0 MB) is available), but then it comes up with a Dialog box that says
"Info | An unexpected error has occurred. Please try again later. | OK"

I've tried power cycling the phone. I've unplugged it from the computer and back in again. I even tried running steps 1 and 2 (reverting back to ICS, rooting again), in hopes that a wipe would fix things, but perhaps fortuitously, nothing happened.
Perhaps I need to manually install Jellybean (like snowman, above). I got the "Motorola Services has stopped" message once, when I went to Settings/About phone/System Updates and let the 30 second timer time out.

Where might I find the Jellybean binaries, or should I take different steps?

Thank you.

#175 ungawatkt

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Posted 03 March 2013 - 11:38 AM

Post 48 in this thread.

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Unable to download system update

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@ billyhewlett1

I'm not sure about the motorola services error message, but the link to download the updates you need are in the quote above, along with instructions on how to manually update.

#176 billyhewlett1

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Posted 03 March 2013 - 11:38 AM

Where might I find the Jellybean binaries, or should I take different steps?

Thank you.


Answering my own question...

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page 48 is where you can find the update.

#177 sean2010

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Posted 03 March 2013 - 02:53 PM

will this work on droid 4 xt894

#178 tmyinc

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Posted 03 March 2013 - 03:09 PM

alright thanks so much for help and links got everything done
went back to ICS Rooted but could not update
thanks for the links for the updates that worked manually
back on Jelly Bean with Root thanks again

ONLY ONE PROBLEM A ERROR MESSAGE FLASHES CONSTANTLY
THAT SAYS " UNFORTUNATLEY MOTOROLA SERVICES HAS STOPPED"
I CLICK OK AND IT JUST KEEPS COMING BACK ? any ideas what this is or causing it?

THANKS ALL FOR HELP AND LINKS YOUR ALL THE BEST , TIME TO DONATE!!


Do a factory data reset.

Sent from my XT907 using Tapatalk 2



#179 tmyinc

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Posted 03 March 2013 - 03:10 PM

will this work on droid 4 xt894


No it won't. You need specific files for your device. I don't have time to look at the moment but Google rsd lite and droid 4 sbf files. If you have trouble pm me and I will look when I can.

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#180 sean2010

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Posted 03 March 2013 - 03:23 PM

ok yea i have rsd lite and droid sbf files

this is my prob


tryin to flash stock rom


got no rom on my stock side and eclipse rom on rom 1
i got safestrap version 3.04 installed
was told to do this
1 go into safestrap and select stock and boot so it says no os like b4

2 remove safestrap in adb How to manually remove Safestrap (via ADB) | Hash-of-Codes get adb in this pack and rt click and press shift to get a command prompt in that folder

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3 flash sbf in fastboot mode using rsd (to enter fastboot when the phone is off, hold down power and both vol keys, when menu appears use vol- to scroll and vol+ to select) sbf file to flash



ok i have abd installed how do u get Commands to be entered as su (should show “#” command prompt):
in cmd

abd sees my phone when in safestrape at reboot option (are u sure u want to reboot no os installed),if i boot into stockwith no os abd doesent see phone if i enter recovery
it says its connected but
cmd doesent have it listed as devices




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