the phone was in boot loop. so i contacted them and told them that i needed the complete flash everything, including the bootloader. the forum owner at motorolla contacted me via email and gave me that zip file to restore my phone. sounds to me it was more like he wanted to zap my phone to provide job security in the sense that i'd have to buy another.
This doesn't pass the smell test...
- A Motorola employee would never send you an incorrect fxz, even more importantly, a Motorola employee would NEVER email you a firmware file.
- Why would you attempt to load any file onto your phone from an unvetted source? Android is one of the lease secure OS's with little anti-virus or firewall support.... no point in adding to the problem by loading unvetted source files onto a device.
- Dev edition devices have their own firmware pages on Motorola.com where you can download the firmware directly from Motorola. If you had spoken to a Moto employee, they would have directed you there.
There's quite a few other things, but those three say enough.
It should also be stated references to "they" leave the reader of your posts with incorrect assumptions, as you have written your posts implying you spoke with Motorola... which you did not.
I question the entire validity of this user's story as a Dev edition owner would know they can get their firmware directly from Motorola, especially since you come across that information when you go through the steps to receive the code to unlock your bootloader on the Motorola site.
Even more ludicrous is "sounds to me it was more like he wanted to zap my phone to provide job security in the sense that i'd have to buy another".
- First, a Moto employee would be severely reprimanded, if not fired, for doing what you say occurred (of which I find little credibility in).
- Second, how does that provide "job security"? Going off of your deluded opinion, how does one phone out of tens of millions create "job security"?
- Third, when posting in a forum, it wastes everyone's time when you're dishonest and use language that is clearly meant to deceive [inferring "they"/"he" is a Moto employee].
You may very well have needed legitimate help, however why you would be blatantly dishonest when seeking help is something I can't comprehend... even more so, it leaves me with a bad taste and not wishing to help someone who indulges the above. You're obviously not that knowledgeable about your phone and flashing firmware, which is fine... none of us are born knowing and must learn through experiences and the teachings of others. Why you would think you would need to be dishonest to receive help on this forum is something I just can't understand, even more importantly, it's counterproductive to the end result you're looking for.