156 replies to this topic

[xxspark89xx]

Hey guys. I have the same app disappearing and we have seen this topic a few times. Rooted or not. I'm not at the moment. This device never was and still does the same thing. However they have been able to detect root for some time. Even when I had my D2 they knew. They never said but they have known this way before the Razr. Just an fyi to the whole sim card app being a root detection app. Their knowledge is way beyond the apps installed in fact I believe when they look at the hex they can check and tell by typing it in and pinging or something to that effect.

Sent from my DROID RAZR using Tapatalk

Actually, to be honest - the SIM Toolkit app has nothing to do with them being able to detect whether or not you have rooted your phone. There is actually no real confirmed way that Motorola can check to see if you phone is rooted or not, because in order to do so, they would need direct access to your phone - and currently that would be considered a severe invasion of privacy. The MOST I can possibly think of is that somewhere there is a log file stored that logs statistics about the phone for them to access remotely for remote troubleshooting, and even then, they would need permission granted by you to access your device remotely and tell you about it.

(Remember the HUGE ordeal about Apple and other manufactures' devices logging location data?)

In regards to the SIM Toolkit app, it will appear as needed when your phone is in a certain networking mode. Again, it has nothing to do with root. I have had the app show up on my RAZR and my phone is yet to be rooted.

[vash_h]

I don't believe they are against root phones.. Just people who do to much tweaking that made their phone unstable and returning them as defective sets.<br /><br />That's why I leave bloatware alone. Just use Droid wall and restrict them access to The net.<br /><br />Sent from my Motorola Razr XT910

[Droid2drummer]

Actually, to be honest - the SIM Toolkit app has nothing to do with them being able to detect whether or not you have rooted your phone. There is actually no real confirmed way that Motorola can check to see if you phone is rooted or not, because in order to do so, they would need direct access to your phone - and currently that would be considered a severe invasion of privacy. The MOST I can possibly think of is that somewhere there is a log file stored that logs statistics about the phone for them to access remotely for remote troubleshooting, and even then, they would need permission granted by you to access your device remotely and tell you about it.

(Remember the HUGE ordeal about Apple and other manufactures' devices logging location data?)

In regards to the SIM Toolkit app, it will appear as needed when your phone is in a certain networking mode. Again, it has nothing to do with root. I have had the app show up on my RAZR and my phone is yet to be rooted.

I agree with you like I had posted prior. My point though was that the sim app wasn't detecting root to my knowledge and they CAN detect root. Whether we give them access or approval or not. They Can find this out. Numerous occasions I have heard testimonials of many people not knowing how they knew but they did. I have not however heard of them doing no more than telling them that was the reason the phone was in the state they were in. But I'm not saying I know all the stories to be true just because I was told. I just know they can detect it without you knowing they know. Whether or not they tell you or they make or take action is a different story. I've dealt with this a bit in the past with the big panics a couple of years ago. With many threads about yes they can and no they can't. Lol so i will leave it up to what people want to believe. I just say use caution when talking to them and no matter what act surprised and deny. Lol Thanks bro for the info on the sim kit app. I wasn't clear in my post but I wasn't positive either as it was still a new app for me and only knew it flashed in and out..lol And that I wouldn't put it past a company like mighty big red if they ever felt like peaking in just for a take on how many devices are. I also would like to add this. If you are on the phone with them, and they ask the hex. If you say I can't get to it, they already know what it is. But that's possibly the tech reading the profile from your records of purchase. Lol

8-)

You've been tapped by the Drummer...

[Cruiserdude]

This sounds alot like that CarrierIQ crap, and my understanding is that Verizon said that they don't use that or any similar software installed on the device. It appears, however, that Motorola has made no such claim. I see no other way for them to have those type of metrics other than having some sort of device-side spyware. Hopefully there is a way we can remove or disable this software, at least on an aosp rom.

As far as VZW, I do not believe they are allowed to share our personal usage data either direction with another company, even a device partner. Of course I don't know this for sure. However, they can easily determine when you're using your device, when you turn it on and off, and what types of things you do with it. They always have, they're your isp, and also have to know when and where your device connects to the network in order for it to authenticate and work properly.

So I would expect VZW could have a good idea if you're rooted or not if they really want to by simply looking at your market apps. However, so far Verizon doesn't seem to care as long as you're not abusing the warranty policy, tethering up a storm, or attempting to change anything about the way your device accesses the network. Most of us have no intention of doing such things, and it keeps us buying devices which keeps us using their service.

This Moto crap, though? That's something I'm genuinely scared about.

[Mytchh]

Actually, to be honest - the SIM Toolkit app has nothing to do with them being able to detect whether or not you have rooted your phone. There is actually no real confirmed way that Motorola can check to see if you phone is rooted or not, because in order to do so, they would need direct access to your phone - and currently that would be considered a severe invasion of privacy. The MOST I can possibly think of is that somewhere there is a log file stored that logs statistics about the phone for them to access remotely for remote troubleshooting, and even then, they would need permission granted by you to access your device remotely and tell you about it.

(Remember the HUGE ordeal about Apple and other manufactures' devices logging location data?)

In regards to the SIM Toolkit app, it will appear as needed when your phone is in a certain networking mode. Again, it has nothing to do with root. I have had the app show up on my RAZR and my phone is yet to be rooted.

I know SIM Toolkit has nothing to do with detecting root. I'm just wondering why we can't use it since I have the general knowledge of what it does.

As far as detecting root goes, I'm curious as of how they might be doing that. If there's some sort of hidden application (Like SIM Toolkit) or a service that's running looking for various changes that signify a rooted device. If we could figure that out it may be possible to delete/modify the app/service that is running. Or create a new root method that cannot be detected. Just a thought.

Again, the SIM Toolkit issue is irrelevant to the topic I was bringing up. I was just stating my reason for calling Motorola then posted the conversation I had since people were asking about it.

[cynnar]

What if it is just an educated guess based off some kind of feedback (that you agreed to in fine print somewhere) on the kind of apps you use and they see you have some apps that require root. Wow what a mouth full. Can anyone really say that vzw and moto really care other than warranty reasons? Maybe for tethering, but with data caps that will no longer be an issue in due time. As far as i understand with insurance is if it is under warranty then you get a replacement. If it is not you have to pay $50 to get a replacement. I haven't had to use insurance since I got my first android phone. Um not sure on that but you might want to read on the insurance policy. You don't buy the insurance to get a warranty. You buy the insurance to protect you against mishaps that warranty doesn't cover. Seems rooted phones would fit that category. Again I haven't read the policy and it has been some time since I had to use it. Just my 2 pennies.

[garywojdan81]

Can't they just look for superuser.apk?

Sent from my DROID RAZR using Tapatalk

[SoLongSidekick]

If you're dumb enough to leave it rooted and show them your phone yes .

[Roo]

This Mono cap, though? That's something I'm genuinely scared about.

Mono cap? I haven't heard this yet, what is it?

[Cruiserdude]

Mono cap? I haven't heard this yet, what is it?

I'm sorry, I meant to say "This Moto crap", referring to the fact that I understand that Verizon can tell a number of things about our device, but that Motorola themselves has no business monitoring the type of device statistics that they apparently do.

But it came out as "Mono cap" because SwiftKeyX was having a rough day. Sharp eyes though, thanks, original post edited.

[Roo]

Ahh gotcha I was starting to get scared. I even Googled it to see what I was having a preemptive freak out over!

[Mytchh]

Can't they just look for superuser.apk?

Sent from my DROID RAZR using Tapatalk

I supposed, but then they can see all installed apps, which in my opinion is kind of an invasion of privacy. I suppose we unknowingly agreed to all this though..

[arcanexvi]

I supposed, but then they can see all installed apps, which in my opinion is kind of an invasion of privacy. I suppose we unknowingly agreed to all this though..

Quick! Find a way to hide the porn stash!

[Mytchh]

Quick! Find a way to hide the porn stash!

Me: My phone stopped working today, I need a replacement.
Moto: Sir, we recently found 10 GB of pornography on your device. I'm afraid we are not going to be able to replace it.
Me: .____.

[Roo]

Me: My phone stopped working today, I need a replacement.
Moto: Sir, we recently found 10 GB of pornography on your device. I'm afraid we are not going to be able to replace it.
Me: .____.

10 gigs of porn?! You Sir, are a god, and an inspiration. I am not worthy... lol, if and when this conversation actually happens I need a transcript of that ASAP!!

[got556]

Me: My phone stopped working today, I need a replacement.
Moto: Sir, we recently found 10 GB of pornography on your device. I'm afraid we are not going to be able to replace it.
Me: .____.

lol full of win. That's when you break into the convo with, "Well it is very high quality, see any you like?"

[Mytchh]

lol full of win. That's when you break into the convo with, "Well it is very high quality, see any you like?"

Haha. He'd be like "Well sir, it's mandatory that we uh. Store the information on our database and analyze the erm.. information...... but yes it was nice."

[eraursls84]

This is nothing new, we've known about this for a long time (I found out before I got my t bolt while I still had my Droid X) just unroot before you go in or call in (most reps won't even say anything if your rooted when you call in)

[leviwg]