156 replies to this topic

[Droid2drummer]

I did have to provide my HEX number to the chat agent. I wasn't sure if that had anything to do with it though.

I wouldn't worry with it brother. Nothing is any different to the best of my knowledge ...They do not like tether. ...that's all they are really concerned about with root users. And by the way. When or if you call the techs from your mobile, they can get your hex...lol they knew mine once on a gs. No worries bro. Your good. Just use your best judgement and enjoy your phone. Do not let them worry you. You have a great device. If you want to root. Root. I will and do. And will do always. Lol There are many discussions about it in xda and other sites. But like I said. Dont worry about it. Enjoy!

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[Mytchh]

I wouldn't worry with it brother. Nothing is any different to the best of my knowledge ...They do not like tether. ...that's all they are really concerned about with root users. And by the way. When or if you call the techs from your mobile, they can get your hex...lol they knew mine once on a gs. No worries bro. Your good. Just use your best judgement and enjoy your phone. Do not let them worry you. You have a great device. If you want to root. Root. I will and do. And will do always. Lol There are many discussions about it in xda and other sites. But like I said. Dont worry about it. Enjoy!

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Well I've had my phone rooted for a long time. As well as my OG Droid forever. I'm just hoping that if I were to have a hardware failure that they would deny my warranty due to the history of root.

[Kimo91]

I find that weird cause before I rooted my Razr that SIM toolkit would pop up from time to time and now that I'm rooted I've only seen it pop up twice now. If it is true that they're doing this to check root, is that legal to do?

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[mopar57]

I find that weird cause before I rooted my Razr that SIM toolkit would pop up from time to time and now that I'm rooted I've only seen it pop up twice now. If it is true that they're doing this to check root, is that legal to do?

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yes its legal. Motorola is providing a service (warranty) so they have to right to see if their device is working properly. Im sure the code keeps track of "phone problems" in which if something is wrong or out of place they receive a message. Since is now legal to root phones, moto has to have another way to scare people. Moto is still a business and main concern is making money.

[DroidRazrAZ]

ok.. some of you already know that had six bionic replacements, before they placed me in razr.. Since then I have had 3 razrs. One had bad Vol buttons, another bad hdmi port, last one stopped holding charge. I pay the 1.99 extended warranty.. Every one of them rooted, restored, and received my "thank you for returning your defective devIce" text. I don't see the issued here. As long as its a defective device they don't care. As stated before.. is there even a truly bricked device out there even? DroidRzr.com can un-brick ya!

Yes the dumb Sim toolkit is on .748, but yet to see it on .173.

When I force close it.. I can see my data drop simultaneously.

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[con5tant]

my local Verizon store (corporate store) encourages people to root their phones
all the Android phones that they have displayed are also rooted

[mattlgroff]

my local Verizon store (corporate store) encourages people to root their phones
all the Android phones that they have displayed are also rooted

I know this because I go to the same store!

[SoLongSidekick]

I know this because I go to the same store!

Which store Matt? I have been to the one on Grossmont center and Clantee and never noticed.

Also, i have seen the Sim kit app on 173.

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[mattlgroff]

Which store Matt? I have been to the one on Grossmont center and Clantee and never noticed.

Also, i have seen the Sim kit app on 173.

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This would be the one in Santa Cruz. Pacific Avenue, not my regular SD stores.

[Mytchh]

I find that weird cause before I rooted my Razr that SIM toolkit would pop up from time to time and now that I'm rooted I've only seen it pop up twice now. If it is true that they're doing this to check root, is that legal to do?

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As I stated earlier, I don't believe SIM Toolkit is used by Motorola to check for root status since from what I understand the app is used by the service provider that assigns it to do miscellaneous functions concerning the SIM card. This may be the result of dropped signal when it is force closed.

[stupidchicken03]

I found the Sim Toolkit on my phone today

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[Mytchh]

I found the Sim Toolkit on my phone today

Did it show up in your app drawer?

[stupidchicken03]

Did it show up in your app drawer?

nope.

had to go menu > manage apps > all > scroll down in alfa order

[Mytchh]

nope.

had to go menu > manage apps > all > scroll down in alfa order

If you go into the system apps it's there. The file sizes are different though. Really odd.

[stupidchicken03]

It doesnt appear under my apps. They are all alfa order and its not there.

[Mytchh]

It doesnt appear under my apps. They are all alfa order and its not there.

Make sure you're under the "All" tab. What version/carrier are you?

[Yellan]

I really doubt the sim toolkit is an app of any genuine concern. I'm more surprised about the first customer support call, telling you to reboot the phone over and over again LOL. Seriously, how many times do you have to be told to reboot before you give up and tell them to give you their supervisor? That's customer support's only answer to anything... reboot.

[Droid2drummer]

It doesnt appear under my apps. They are all alfa order and its not there.

it will come and go....

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