Hi Samurai, thank so much for you making this tool. My stock, unrooted, locked, 4.4.2 Razr HD xt926 is stuck in a bootloop, and I have some important files that I haven't backed up that I really want to recover. Before I tried your tool on my xt926, I borrowed my friend's stock, unrooted, locked, 4.4.2 Razr M xt907 to use as a test run. The phone was already on KDA20.62-15.1, so I flashed it again with KEEP DATA, to make sure that my data wouldn't be wiped. It looked like it ran properly as the instructions said it would, however, the SWDL log had some error messages (see below). I'm sorry if I'm asking a stupid question, but could you please look at the SWDL and tell me if I should be concerned over the error messages? If it worked properly on the xt907, then I'll try it on the xt926 with its respective...20.62.15.1.xml , and hopefully recover my data.
Thank you so much,
Yeshaya
-Model of phone: xt907 Razr M
-Current version you are on: 183.46.15.XT907.Verizon.en.US
-FXZ filename: VZW_XT907_4.4.2-KDA20.62.15.1_1FF.xml
-Flash option: KEEP DATA
SWDL.txt: see below
-Other relevant data: see above
SWDL.txt (relevant lines begin with 07/06/15)
07/03/15 12:24:36 --------------------------------------------------------------------------------
07/03/15 12:24:36 New Log Started For Software Download.
07/03/15 12:24:51 Arrival, interface=28(0x0), device id=1636460.
07/03/15 12:25:50 Arrival, interface=28(0x1), device id=1636460.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 1778 1 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 1778 1 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 1778 1 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 1847 1 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 2005 1 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 1975 1 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
07/03/15 12:26:00 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:00 00001e20 Phone.cpp 1894 1 ERROR GetDRMVersion failed: SendTC failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
07/03/15 12:26:02 00001e20 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/03/15 12:26:02 00001e20 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 1778 1 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 1778 1 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 1778 1 ERROR GetTechnology failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 1847 1 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 2005 1 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 1975 1 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
07/03/15 12:26:03 00001e20 Phone.cpp 531 1 ERROR Generic failure when sending command.
07/03/15 12:26:03 00001e20 Phone.cpp 1894 1 ERROR GetDRMVersion failed: SendTC failed: ERROR.
07/03/15 12:26:25 Removal, interface=28(0x1), device id=1636460.
07/03/15 12:32:48 Removal, interface=28(0x0), device id=1636460.
07/03/15 12:35:05 Arrival, interface=36(0x0), device id=1636460.
07/03/15 12:35:05 Arrival, interface=20(0x0), device id=1636460.
07/03/15 12:35:06 Arrival, interface=19(0x0), device id=1636460.
07/03/15 12:35:21 Arrival, interface=2(0x0), device id=1636460.
07/03/15 12:35:31 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 12:35:31 Arrival, interface=23(0x0), device id=1636460.
07/03/15 12:39:42 Removal, interface=23(0x0), device id=1636460.
07/03/15 12:39:43 Removal, interface=2(0x0), device id=1636460.
07/03/15 12:39:43 Removal, interface=19(0x0), device id=1636460.
07/03/15 12:39:43 Removal, interface=20(0x0), device id=1636460.
07/03/15 12:39:44 Removal, interface=36(0x0), device id=1636460.
07/03/15 12:41:44 Arrival, interface=2(0x0), device id=1636460.
07/03/15 12:41:54 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 12:41:54 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 12:41:54 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:41:54 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 12:41:54 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:41:54 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 12:41:54 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 12:41:54 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:41:54 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 12:41:54 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:41:54 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 12:41:54 Arrival, interface=23(0x0), device id=1636460.
07/03/15 12:42:24 Removal, interface=23(0x0), device id=1636460.
07/03/15 12:42:25 Removal, interface=2(0x0), device id=1636460.
07/03/15 12:44:25 Arrival, interface=2(0x0), device id=1636460.
07/03/15 12:44:35 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 12:44:35 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 12:44:35 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:44:36 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 12:44:36 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:44:36 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 12:44:36 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 12:44:36 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:44:36 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 12:44:36 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:44:36 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 12:45:52 Removal, interface=2(0x0), device id=1636460.
07/03/15 12:48:11 Arrival, interface=2(0x0), device id=1636460.
07/03/15 12:48:21 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 12:48:21 Removal, interface=2(0x0), device id=1636460.
07/03/15 12:49:50 Arrival, interface=2(0x0), device id=1636460.
07/03/15 12:50:00 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 12:50:00 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 12:50:00 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:50:01 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 12:50:01 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:50:01 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 12:50:01 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 12:50:01 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:50:01 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 12:50:01 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 12:50:01 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 12:52:50 Removal, interface=2(0x0), device id=1636460.
07/03/15 12:52:55 Arrival, interface=36(0x0), device id=1636460.
07/03/15 12:52:55 Arrival, interface=20(0x0), device id=1636460.
07/03/15 12:52:55 Arrival, interface=19(0x0), device id=1636460.
07/03/15 12:52:58 Removal, interface=19(0x0), device id=1636460.
07/03/15 12:52:58 Removal, interface=20(0x0), device id=1636460.
07/03/15 12:52:58 Removal, interface=36(0x0), device id=1636460.
07/03/15 12:53:01 Arrival, interface=36(0x0), device id=1636460.
07/03/15 12:53:01 Arrival, interface=20(0x0), device id=1636460.
07/03/15 12:53:01 Arrival, interface=19(0x0), device id=1636460.
07/03/15 12:53:12 Arrival, interface=2(0x0), device id=1636460.
07/03/15 12:53:22 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 12:58:08 Removal, interface=2(0x0), device id=1636460.
07/03/15 12:58:08 Removal, interface=19(0x0), device id=1636460.
07/03/15 12:58:08 Removal, interface=20(0x0), device id=1636460.
07/03/15 12:58:08 Removal, interface=36(0x0), device id=1636460.
07/03/15 12:58:10 Arrival, interface=28(0x0), device id=1636460.
07/03/15 12:58:20 Removal, interface=28(0x0), device id=1636460.
07/03/15 13:02:42 Arrival, interface=2(0x0), device id=1636460.
07/03/15 13:02:52 00001e20 PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 13:02:52 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 13:02:52 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:02:52 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 13:02:52 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:02:52 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 13:02:53 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 13:02:53 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:02:53 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 13:02:53 00001e20 Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:02:53 00001e20 Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 13:07:15 Removal, interface=2(0x0), device id=1636460.
07/03/15 13:10:10 --------------------------------------------------------------------------------
07/03/15 13:10:10 New Log Started For Software Download.
07/03/15 13:10:15 Arrival, interface=28(0x0), device id=1636460.
07/03/15 13:12:01 Arrival, interface=28(0x1), device id=1636460.
07/03/15 13:12:20 Removal, interface=28(0x1), device id=1636460.
07/03/15 13:14:07 Removal, interface=28(0x0), device id=1636460.
07/03/15 13:16:08 Arrival, interface=2(0x0), device id=1636460.
07/03/15 13:16:18 00001fac PhoneFactory.cpp 877 -1 ERROR CPhoneFactory::NotifyPhoneArrival - Failed to wait for QC ready in 10s
07/03/15 13:16:19 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 13:16:19 00001fac Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:16:19 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 13:16:19 00001fac Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:16:19 00001fac Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 13:16:19 ERROR: PSTSendCommand failed: Error Code 136 on device ID 0
07/03/15 13:16:19 00001fac Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:16:19 ERROR: PSTSendCommand failed: Error Code 41 on device ID 0
07/03/15 13:16:19 00001fac Phone.cpp 593 -1 ERROR Sending the Test Command RDELEM to the phone failed 1 times. (retry interval: 1000 milliseconds)
07/03/15 13:16:19 00001fac Phone.cpp 1683 0 ERROR GetPhoneID failed: ERROR.
07/03/15 13:36:48 Removal, interface=2(0x0), device id=1636460.
07/06/15 19:48:58 --------------------------------------------------------------------------------
07/06/15 19:48:58 New Log Started For Software Download.
07/06/15 21:03:52 --------------------------------------------------------------------------------
07/06/15 21:03:52 New Log Started For Software Download.
07/06/15 21:20:10 --------------------------------------------------------------------------------
07/06/15 21:20:10 New Log Started For Software Download.
07/06/15 21:20:11 The FlashLog key is turned off.
07/06/15 21:20:13 Arrival, interface=28(0x0), device id=1636460.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 1778 0 ERROR GetTechnology failed: ERROR.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 1847 0 ERROR GetSoftwareVersion failed: SendTC failed: ERROR.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 2005 0 ERROR GetSoftwareFlexVersion failed: ReadSeemElement failed: ERROR.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 1975 0 ERROR GetBootVerFlashMode failed: SendTC failed: ERROR.
07/06/15 21:20:13 00001908 Phone.cpp 531 0 ERROR Generic failure when sending command.
07/06/15 21:20:13 00001908 Phone.cpp 1894 0 ERROR GetDRMVersion failed: SendTC failed: ERROR.
07/06/15 21:20:13 Multi upgrade started for 1 phones
07/06/15 21:20:13 [Device ID: 0] 1/17 flash partition "gpt.bin"
07/06/15 21:20:14 [Device ID: 0] 2/17 flash sbl1 "sbl1.mbn"
07/06/15 21:20:15 [Device ID: 0] 3/17 flash sbl2 "sbl2.mbn"
07/06/15 21:20:16 [Device ID: 0] 4/17 flash sbl3 "sbl3.mbn"
07/06/15 21:20:17 [Device ID: 0] 5/17 flash rpm "rpm.mbn"
07/06/15 21:20:18 [Device ID: 0] 6/17 flash tz "tz.mbn"
07/06/15 21:20:19 [Device ID: 0] 7/17 flash aboot "emmc_appsboot.mbn"
07/06/15 21:20:20 [Device ID: 0] 8/17 flash modem "NON-HLOS.bin"
07/06/15 21:20:35 [Device ID: 0] 9/17 flash fsg "fsg.mbn"
07/06/15 21:20:37 [Device ID: 0] 10/17 erase modemst1
07/06/15 21:20:38 [Device ID: 0] 11/17 erase modemst2
07/06/15 21:20:38 [Device ID: 0] 12/17 flash logo "logo.bin"
07/06/15 21:20:42 [Device ID: 0] 13/17 flash boot "boot.img"
07/06/15 21:20:47 [Device ID: 0] 14/17 flash recovery "recovery.img"
07/06/15 21:20:51 [Device ID: 0] 15/17 flash system "system.img"
07/06/15 21:25:51 [Device ID: 0] 16/17 erase tombstones
07/06/15 21:25:52 [Device ID: 0] 17/17 erase cache
07/06/15 21:25:54 [Device ID: 0] reboot
07/06/15 21:25:54 CMultiFlashFlex::RebootPhone, waiting for phone to disconnect, status=2, state=0.
07/06/15 21:25:54 Removal, interface=28(0x0), device id=1636460.
07/06/15 21:25:54 CMultiFlashFlex::RebootPhone, waiting for phone to connect, status=3, state=4.
07/06/15 21:27:59 Arrival, interface=36(0x0), device id=1636460.
07/06/15 21:27:59 CMultiFlashFlex::RebootPhone, phone is now ready, status=2, state=0.
07/06/15 21:27:59 [Device ID: 0] Waiting for others to finish current operation.
07/06/15 21:27:59 Arrival, interface=20(0x0), device id=1636460.
07/06/15 21:27:59 Arrival, interface=19(0x0), device id=1636460.
07/06/15 21:28:00 The FlashLog key is turned off.
07/06/15 21:28:00 FlashLog file is turned off.
07/06/15 21:28:00 Multi upgrade finished.