Hoping that someone might be able to help with what I *think*? may be a quick & simple UNROOT issue. Don't see a lot of useful discussion about that online, aside from this thread. I'm on JB/4.1.2, Build 9.8.20-72_VZW-16. Used Matt's Utility v1.8 to achieve root last year, such that I might rid some bloat and gain the ability to freely tether. ROM/kernel are still VZ stock. Charge-port & audio-port both gone south, need to exchange - and unroot - handset. Are there directions for that?
Something about using something called AP Fastboot and choosing Option #1? Not sure I know how to boot properly into it because I'm not seeing any numbered options.
I have adb and Moto drivers all installed, although I don't think I'd need to flash the ROM since I'm still on the stock, right?
(#2: Also to avoid voiding, should I be removing all apps which have required root, and is TWRP the easiest/best way to create a backup for restoration on the new handset when it arrives?)
)#entry227369 here's the latest utility .... your best solution to try first..... the only other option would be to manually remove superuser.apk , su binary, busybox, .. using a "root explorer" is an easy was to do this manually.... just make sure you remove all three before exiting out of the explorer or rebooting...
Or you can use adb / adb shell to remove the same
Hope this helps
....you should be having fun....