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Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr And Droid Razr Maxx Only


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#501 team420

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Posted 14 February 2013 - 12:04 PM

I'm having a strange issue with the utility. I have downloaded twice from 2 different sources now, I unpack it to a folder on my desktop, runt the utility batch file, get the logo and press any key to continue, when I press any key, it just closes itself and dissapears?? Anyone have any clue why this might be happening? I'm running windows 7 ultimate 64bit, and never had this issue before today?? In the redme file it says that if this happens to run the failsafe batch files in the failsafe folder, but I see no such folder....

*EDIT*

Found the files back a few pages. Now restored to .211.

JB here I come =D

I am curious as to why its always worked for me in the past, and not today?? Thoughts? havent done anything to the pc that I know of....

#502 droidweb

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Posted 14 February 2013 - 07:08 PM

Holy eff this is a useful tool. Just used it to rescue my phone from a bad Safestrap 3.11 install. Megathumbs up!

#503 Yeag3r24

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Posted 15 February 2013 - 10:23 AM

Have an issue that i've searched all over google for but with no results.

First off, i am running Windows Xp pro. I've used this Utility plenty of times in the past and it always worked as it should. But now when i open the utility and am in AP Fastboot mode and connected USB and try to flash .211 OTA my computer screen goes BLACK after i choose #1 and click any button to continue once the process starts. I just get a black screen and phone doesnt do anything and always have to hard restart my computer, as my monitor stays black. I also tried this with RSD Lite and same problem with screen going to black after i click start to begin flash. I realize it's something with my windows xp but have everything updated and even did a fresh install of windows thinking that would solve the problem, but NOPE! It still persist.

Any ideas on why my Monitor screen goes black and stops working when i try to use this utility or RSD Lite?! Hope someone has the answer out there. Thanks guys.

#504 cmh714

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Posted 15 February 2013 - 10:25 AM

hmm, not sure...the utility is for ICS so I assume your still on ICS....are you admin? latest drivers? are you in the folder where you extracted the utility?

maybe try another PC....

#505 Yeag3r24

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Posted 15 February 2013 - 01:53 PM

hmm, not sure...the utility is for ICS so I assume your still on ICS....are you admin? latest drivers? are you in the folder where you extracted the utility?

maybe try another PC....


Yes i'm on .211 ota now with eclipse rom so that's not the problem. And yes Admin and latest drivers as well plus everything extracted to utility folder. I know it would work on any other pc as i've tried this before but i only have this one pc at home plus a macbook pro laptop but it seems as if the steps to use this utility on macbook are way too crazy compared to windows and looks like i would need to do a lot more.

Appreciate the feedback though and hope to get an answer from someone who may have run into this.

#506 cmh714

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Posted 15 February 2013 - 02:07 PM

Not sure, but the instructions arent really that much harder if I recall correctly...I have a MBP too but I do the phone stuff in a Windows VM, seems to work better. Not sure what to tell you, other than try the Mac. We can probably assist if you want to jump into the chatroom
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#507 pncanh

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Posted 17 February 2013 - 08:46 AM

Matt. can u due with this problem .
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#508 Gonzo8927

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Posted 22 February 2013 - 01:29 AM

Hi, Im new to rooting. Im running into a problem when trying to revert to .211 fro .215(I just rooted it for the first time a couple hours ago). Dunno If I did something wrong, but when I run DRU 1.82 and pick option 1, I get...

sending 'mbm' <512 KB>... OK [ 0.446s]
writing 'mbm'... FAILED <status read failed<too many links>>
rebooting into bootloader_

then nothing happens, Im trying to get jellybean

#509 tmyinc

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Posted 22 February 2013 - 01:55 AM

Hi, Im new to rooting. Im running into a problem when trying to revert to .211 fro .215(I just rooted it for the first time a couple hours ago). Dunno If I did something wrong, but when I run DRU 1.82 and pick option 1, I get...

sending 'mbm' <512 KB>... OK [ 0.446s]
writing 'mbm'... FAILED <status read failed<too many links>>
rebooting into bootloader_

then nothing happens, Im trying to get jellybean


Are you in fastboot when trying to run the utility?

Sent from my XT907 using Tapatalk 2



#510 johnthehillbilly

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Posted 22 February 2013 - 02:08 AM

Hi, Im new to rooting. Im running into a problem when trying to revert to .211 fro .215(I just rooted it for the first time a couple hours ago). Dunno If I did something wrong, but when I run DRU 1.82 and pick option 1, I get...

sending 'mbm' <512 KB>... OK [ 0.446s]
writing 'mbm'... FAILED <status read failed<too many links>>
rebooting into bootloader_

then nothing happens, Im trying to get jellybean


We usually only see that error when the USB is unplugged for one reason or another during the process..... I would try running the utility again, maybe use a different USB cable and/or a different USB port on your computer.... :)
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Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#511 Gonzo8927

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Posted 22 February 2013 - 02:26 AM

We usually only see that error when the USB is unplugged for one reason or another during the process..... I would try running the utility again, maybe use a different USB cable and/or a different USB port on your computer.... :)


To the first post, I was in bootloader.

But that makes sense the cord I have is a little screwy, Ill pick up a new one in the morning and try again. Thanks for the quick responses.
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#512 tmyinc

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Posted 22 February 2013 - 02:28 AM

To the first post, I was in bootloader.

But that makes sense the cord I have is a little screwy, Ill pick up a new one in the morning and try again. Thanks for the quick responses.


John knows his stuff. I'm glad he was here to help. Good luck and I hope the new cord helps.

Sent from my XT907 using Tapatalk 2


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#513 Gonzo8927

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Posted 22 February 2013 - 03:06 PM

John knows his stuff. I'm glad he was here to help. Good luck and I hope the new cord helps.

Sent from my XT907 using Tapatalk 2


was the cable, thanks again

#514 johnthehillbilly

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Posted 22 February 2013 - 03:17 PM

was the cable, thanks again


Great.... glad it worked for you :)

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#515 mrlaird

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Posted 24 February 2013 - 12:12 PM

I am having a problem opening the.bat. It keeps closing. I have drivers installed. It is unzipped. I do run as administrator. Running on standard windows 8. Would appreciate some help.


#516 johnthehillbilly

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Posted 24 February 2013 - 12:29 PM

I am having a problem opening the.bat. It keeps closing. I have drivers installed. It is unzipped. I do run as administrator. Running on standard windows 8. Would appreciate some help.


The problem probably lies in windows 8... we have seen the utility fail to run on some windows 8 machines, and then run perfectly on others...... not exactly sure why tho.....

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#517 jamesbond

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Posted 24 February 2013 - 03:02 PM

I think I have bricked my phone trying to do this. My phone is stuck in AP fastboot mode (s) (flash failure)
-can anyone help me? I will donate to whoever can hook me up!

#518 johnthehillbilly

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Posted 24 February 2013 - 03:05 PM

I think I have bricked my phone trying to do this. My phone is stuck in AP fastboot mode (s) (flash failure)
-can anyone help me? I will donate to whoever can hook me up!

Ok what exactly is the flash failure?... we will go from there :-)

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#519 jamesbond

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Posted 24 February 2013 - 03:19 PM

running the utility again worked. Thank you gentlmna for this site and your time

#520 johnthehillbilly

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Posted 24 February 2013 - 03:21 PM

running the utility again worked. Thank you gentlmna for this site and your time


Great... glad it is working for you... :)

If you need any more help, please don't be afraid to ask :)

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)





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