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Droid Razr Utility 1.82 [Windows] For Verizon Droid Razr And Droid Razr Maxx Only


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#381 Mikegold28

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Posted 28 December 2012 - 01:09 PM

If you are trying to install the JB update... you don't need to worry about as 2.11.... run option 1 of the utility to fast boot back to stock.... the adb error can be due to not unzipping the utility to your desktop.. need to update drivers.... :)

Or trying to run the .bat file from outside the utility folder
sent from my JB RAZR tapadriving

When i try to use option 2 in the utility to root it just says "waiting for device" any idea why?

#382 johnthehillbilly

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Posted 28 December 2012 - 01:12 PM

When i try to use option 2 in the utility to root it just says "waiting for device" any idea why?


Is your phone booted normally?.... in mtp mode.... and USB debugging enabled?

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#383 Mikegold28

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Posted 28 December 2012 - 01:16 PM

Is your phone booted normally?.... in mtp mode.... and USB debugging enabled?

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Yes for both

#384 johnthehillbilly

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Posted 28 December 2012 - 01:18 PM

Yes for both


Reboot both the computer and the phone

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#385 Mikegold28

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Posted 28 December 2012 - 01:27 PM

Reboot both the computer and the phone

sent from my JB RAZR tapadriving

I rebooted and still says " waiting for device"

#386 Memnoch73

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Posted 28 December 2012 - 01:33 PM

I rebooted and still says " waiting for device"


Sometimes a factory reset fixes this. Since you have done the other steps

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#387 Mikegold28

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Posted 28 December 2012 - 01:39 PM

Sometimes a factory reset fixes this. Since you have done the other steps

Thanks for all the help. You guys are doing a great job.
I could not install root but im installing JB now, Hopefully i can root the phone again after the update

#388 johnthehillbilly

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Posted 28 December 2012 - 01:39 PM

Sometimes a factory reset fixes this. Since you have done the other steps


Also.... when you plug in the USB (before trying to use the utility) does your computer recognize the phone being connected?.... try switching to mass storage wait for it to see the phone... then switch back to mtp mode...

sent from my JB RAZR tapadriving

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#389 johnthehillbilly

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Posted 28 December 2012 - 01:42 PM

Thanks for all the help. You guys are doing a great job.
I could not install root but im installing JB now, Hopefully i can root the phone again after the update


As of right now there is no root exploit for the JB yet....

sent from my JB RAZR tapadriving

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#390 Kimo91

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Posted 29 December 2012 - 08:39 PM

got a quick question: trying to fastboot back to .211 using the utility 1.82 and when option 1 is selected it goes through the motion and then stops and gives some kind of "moto- fastboot is not external or internal" or something like that..anyone heard of this before? i'm trying to help someone online how to fastboot and he's telling me this is what he's seeing on his screen

#391 johnthehillbilly

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Posted 29 December 2012 - 08:47 PM

got a quick question: trying to fastboot back to .211 using the utility 1.82 and when option 1 is selected it goes through the motion and then stops and gives some kind of "moto- fastboot is not external or internal" or something like that..anyone heard of this before? i'm trying to help someone online how to fastboot and he's telling me this is what he's seeing on his screen


Is the utility completely unzipped to the desktop? ..... trying to run the .bat file from outside the utility folder or from inside the zip?...reboot the computer and then try again..... the only reason you should be getting that error is if the .bat file can't "see" the fast boot files....:)

sent from my JB RAZR tapadriving

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#392 Kimo91

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Posted 29 December 2012 - 08:49 PM

Is the utility completely unzipped to the desktop? ..... trying to run the .bat file from outside the utility folder or from inside the zip?...reboot the computer and then try again..... the only reason you should be getting that error is if the .bat file can't "see" the fast boot files....

sent from my JB RAZR tapadriving


I'll ask him and see if he did that, thanks for responding so quick

Sent from my Droid Razr Maxx running on high octane with Jelly Bean

#393 Kimo91

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Posted 29 December 2012 - 08:59 PM

ok he says he did unzip all the files on the computer and now the utility won't even open up...this guy i'm helping is stumpping the hell out of me. he's a member on this site too but i don't know if he has internet at his house, has been downloading to the phone then uploading to the comp.

#394 johnthehillbilly

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Posted 29 December 2012 - 09:20 PM

ok he says he did unzip all the files on the computer and now the utility won't even open up...this guy i'm helping is stumpping the hell out of me. he's a member on this site too but i don't know if he has internet at his house, has been downloading to the phone then uploading to the comp.


Using windows 7 or 8 it xp? .....

Try disabling antivirus

Try unzipping the utility again... overwrite when prompted...



sent from my JB RAZR tapadriving

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#395 SnoDrtRider

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Posted 30 December 2012 - 04:06 AM

John or Matt,

I've used the 1.82 utility on my phone to restore stock .211 and updated to JB no problems.
I used it on the wifes phone that is totally stock from VZW just to root and install Voodoo (options 2+3) which seemed to have worked fine but when I try to update the binaries in SU it says it is downloading then updating then gaining root access=FAIL. I downloaded SU Updater to see if that helped but I get the same FAIL message when SU tries to gain root at the end of the update.
SU lists the apps that I have allowed access to SU and everything seems to be right and I do have root access. I checked this by downloading Terminal Emulator and typing su and get the changeover from $ to # so I am assuming I do have root.
Once again on my phone I can update the binaries and it says "that was fun do it again" I used the same computer,cable and copy of the utility on both phones the only thing different is she has the original .211 that came on the phone and I had the version that is in the utility which by reading is the same.

#396 johnthehillbilly

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Posted 30 December 2012 - 04:25 AM

Maybe try running option 1 on your wife's phone then root...... or I have the updated su binaries if you want to drop them into the utility folder and then run root (option 2) again.... couple min I'll have you a link for it ...

sent from my JB RAZR tapadriving

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#397 johnthehillbilly

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Posted 30 December 2012 - 04:35 AM

Here is the updated su binaries

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and superuser.apk

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Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#398 SnoDrtRider

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Posted 30 December 2012 - 05:15 AM

Thanks John...

Just replace su and Superuser.apk in the utility folder with the new files?

I didn't want to run the option 1 if I can help it... just wanted to have root and preserve it for when VZW decides to send out the JB OTA again.

#399 johnthehillbilly

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Posted 30 December 2012 - 05:18 AM

Thanks John...

Just replace su and Superuser.apk in the utility folder with the new files?

I didn't want to run the option 1 if I can help it... just wanted to have root and preserve it for when VZW decides to send out the JB OTA again.


Yes just copy and paste into the folder ( overwrite when prompted) ... should be good to go....:)

sent from my JB RAZR tapadriving

Feeding my android addiction......... one phone at a time.....

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If you are feeling generous and would like to buy me a drink.... coffee :)


#400 Jrv331

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Posted 30 December 2012 - 07:21 AM

Matt, are you making a utility like this for the JB leak? I want to start trying out some of the new roms but not until there is a version of the utility for JB. Your utility has save me more times than I care to remember. Thanks




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