232 replies to this topic

[SamuriHL]

If you're unlocked you can safely take the update.  If it fails just use the FXZ with a keep data option in one of my tools to push it, then install TWRP or CWM recovery and flash supersu zip to regain root.

[deadrazrm]

So... My Droid Razr-M recently died on me and got stuck at the bootup screen. I found this site and was really hoping that this would fix whatever is wrong with my phone, but everytime I try to do this process it fails at the first step. (Phone returned FAIL.)

 

I've double-checked drivers, made sure to plug into USB 2.0, and yet it still fails at 1/15 everytime.

 

Is there something else I can try? I really need this phone to work.

 

Thanks in advance

[SamuriHL]

Need way more information.  If you're using RSD Lite to flash, post the swdl.txt file from your RSD installation directory.

[deadrazrm]

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I really hope this helps.

[SamuriHL]

Not really.  Are you using the OEM USB cable that came with the phone?  Yes, it matters.  Also I assume that the phone is charged.  If not, it will not flash.  Post the text of the AP Fastboot mode screen on the phone.  ALL of the text.

[deadrazrm]

Ok, this is exactly what it says on the screen after one failed attempt.

 

AP Fastboot Flash Mode (S)

10.9B(*) (sha-61146a2, 2014-07-29 06:20:44)

eMMC Info: Size 8GB

 

Device is LOCKED.  Status Code: 0

 

Battery OK

 

Transfer Mode:

USB Connected

 

Fastboot Reason: Boot menu selected

usb connected

downgraded security version

update gpt_main version failed

preflash validation failed for GPT

[johnthehillbilly]

You are trying to "downgrade" and since you are locked, it is not possible ..... You need the fxz for the higher version.......

[johnthehillbilly]

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[deadrazrm]

Thanks John.

 

I'll try this and let you know if it works.

[SamuriHL]

Yup, John's all over this one and is correct.

[deadrazrm]

I downloaded and attempted to flash that updated firmware, but I still got nowhere. It still fails at step 1 in the process.

Everything seems to be happening the same. The one difference that I noticed is that when this flash fails it's not generating new text on the phone.

 

What can I try now?

[livinginkaos]

What are you using to flash?

sent from my G3

[SamuriHL]

There's not a lot you can do.  You can try using my RSD Flasher and flash the universal option with the newest FXZ, but, it's not likely to fix the issue.

[deadrazrm]

Kaos - I'm attempting to use the RSD Flasher with RSD Lite 6.1.6.

 

Samuri - I just tried the universal option with the newer firmware to no avail.

 

If anybody has suggestions, I'm open to them.

I'm really hoping there's a way to fix this phone.

[johnthehillbilly]

Ugh.......... Just plain UGH!!!! .....

[johnthehillbilly]

For what its worth..... Post the results of swdl.txt (from the rsd directory)

[SamuriHL]

Yea, post the swdl.txt file from the RSD install directory as John suggested.  We can take a look.

[deadrazrm]

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There it is.

[SamuriHL]

Try flashing it with the House of Moto and see if that makes any difference.  I seriously doubt it, but, it's worth a shot.  Post the text of the flashing window when it's done.

[deadrazrm]

How do I use HouseOfMoto exactly? Is there a tutorial or something?

 

As I scroll down....

 

Sorry and nevermind