16 replies to this topic

[dreaminginlimbo]

So I was charging my phone overnight and when I woke up to check my notifications, i noticed the notifciation bar on top was missing (Where the battery symbol and time is located) so i turned off my phone and turned it on again. and for the last 8 hours its been permanently stuck on the droid eye.  I tried hard reset, soft resets, wiping my cache partition, checking fastboot.  I really dont want to reset it to factory settings....any help? please? Im downloading matt's utility still and am not sure if it will help yet 

[dreaminginlimbo]

Ok just installed Matt's Utility...don't know how to use this....doesnt seem to be helping....

[livinginkaos]

Find House of Moto. Read the thread.

Sent From My DEV X

[dreaminginlimbo]

House of Moto? I'm not familiar with this site so forgive me for being a n00b. I just search it up right?

[dreaminginlimbo]

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If I download one of these, what exactly will it do to my phone?/How do I use it? I

 

I was going to go to Verizon tomorrow and askt hem about this but I fear they will be just as nooby as me....and just ask me to factory reset it or get a new phone which i actually dont want...

[dreaminginlimbo]

update...now when i pull out the usb cable and reset the phone, it just switches off and refuses to turn on again unless i plug it back into the data cable....is this a battery issue???

[dreaminginlimbo]

And now it shut off and takes a while...the green light is steady, doesnt blink and then reboots itself then restarts itself after getting to the droid eye

[dreaminginlimbo]

Its stuck on incomplete wakeup? Anyway to fix this please?

[livinginkaos]

OK, did you download the fxz from the SBF site and flash it with the House of Moto or RSD ?  If so, did you download the system version that you were on or newer?  Did you get errors when you did?  What were they?  Need some more specific information.

[dreaminginlimbo]

OK, did you download the fxz from the SBF site and flash it with the House of Moto or RSD ?  If so, did you download the system version that you were on or newer?  Did you get errors when you did?  What were they?  Need some more specific information.

I downloaded one, but I think it was 4.1.1 for droid razr m....i got phone last august 2013 so i think its 4.1.2 so im redownloaded it....when i flashed it with house of moto flashboot, i said something like the security is downgraded somehting like this

Fastboot Reason: Flash Failure
USB Connected
downgrade security version
update tz version failed
preflash validation failed

 

i just cam back from verizon and they said its in "Incomplete wakeup" i dont know if he's just being incompetent or just trying the easy way to get me to replace it....any help would be greatly appreciated and youd have my eternal gratitude

[livinginkaos]

Right. You can't flash firmware older than what is on your device. Get the proper file and go again.

Sent From My DEV X

[dreaminginlimbo]

Right. You can't flash firmware older than what is on your device. Get the proper file and go again.

Sent From My DEV X

So after I reinstall it do you know if it will cure incomplete wakeups?

[livinginkaos]

It should take you back to put of the box stock.

Sent from my Unlocked Moto G

[dreaminginlimbo]

It should take you back to put of the box stock.

Sent from my Unlocked Moto G

 

LIke factory settings?  I have a couple of files and pictures i was aiming to back up but then the phone messed up

[livinginkaos]

OK, if you read through the house of moto thread you will see there is a save data option.

Sent From My DEV X

[lovethellama]

I just did this with the help of this forum today. I'll try and explain it the way it makes the most sense to me.

 

1. Download this utility

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2. Unzip the utility into a folder onto your desktop. Open the folder and open the WindowsUtility

3. Get phone into fastboot mode by holding power, volume up and volume down. A screen will appear and using only the volume down button to scroll highlight the AP fastboot line. If you miss it keep hitting down until you pull a pacman and come back around. Why? because volume up selects it. Once you have AP fastboot selected hit volume up.

4. Your screen should now be black with some text saying battery ok, USB dis/connected. This is where you want to be.

5. Plug phone into computer.

6. Go to the utility and hit any key.

7. The screen text should go from yellow to teal. Once you are on the teal screen hit 1 then enter.

8. Wait.

9. Once it tells you it is done unplug it and it should reboot. The first time i unplugged and rebooted my phone it looped and then i just restarted it normally (power and volume down held at the same time) and then it booted up just fine and all is well.

 

Disclaimer: You said you had stuff you wanted to keep on your phone and that is way out of my league. As far as I know this utility will wipe everything and reset it back to default.

 

Edit: I hope this helps, it helped me but then again i am literally just putting together all the information people gave me into what i hope is a helpful guide.

[Thavyrus]

Link doesn't work