For starters, I am new to this forum, I have not done too much browsing through the forum sections and someone might already have had this problem. It's just that I'm a bit desperate with this.
just for reference, I've never flashed an android device.
So, long story short: I wanted to get my girlfriend something fancy- an unusual phone (because they don't have anything Motorola around here). So I got this nice deal to get a Razr at a fair price from Japan.
Technically I thought it's a XT-910, because that is what the deal said and that is what the phone looks like (there is no Verizon branding on the phone). But in the settings>about, it says that the version is 6.16.211.XT912.Verizon.en.US, android 4.0.4 ICS with the Eclipse launcher. Runs well and everything. But quite a number of issues with the phone, like google play services not supported by the device, having to use an un-updated Youtube app. Then, the account sync is messing up, but enough of that. to the point.
So I read that there is an official Jelly bean 4.1.2 update available for the phone, but the internal update check comes up with nothing (possibly because there is no Verizon on the other side of the planet).
I tried updating it, but only ended up turning my precious Christmas gift for my girlfriend into a useless brick. What a loser I am..
I tried Matt's utility for flashing to JB, the batman thing. I have the Motorola drivers installed, the needed thing in the device manager. Seemingly everything was set. Only something is going wrong. Half a dozen FAILED's pop up :
erasing cache, sending logo.bin, devtree, system, boot, recovery, it all comes up with FAILED <command write failed <no such file or directory>
it then proceeded to either copy the big files with success, only to reboot the device to a screen saying AP Fastboot Flash Mode (S) (Flash Failure)
0A.77
eMMC info: Size 16G
Or it just skipped the big file copying and showed that the process is finished and device would reboot, which it did, just leading to the same flash failure screen.
I tried a few more times with Matt's utility, but to no avail.
I then tried using the RSD lite application. I have tried with a few different supposedly stock roms both for 4.0.4 (which was on the phone when I got it) and 4.1.2.
RSD seemed to work fine, until failing at either step 6/16, with the failed to copy one of those important bin files. Where am I going wrong? All I wanted was for my GF to just have a good phone. Was that too much to ask for?
How do I at least get it the way it was on ICS ?
when I select "boot normally", under the boot failure at the bottom it says:
Invalid CG OTV (CG: system): Invalid SP data
Invalid CG HAB (CG: system, status: 0X0056)
Invalid CG OTV (CG: system)
If this changes anything, I have installed the android SDK with the dev tools and the google usb driver, had disabled my firewall and antivirus just in case.
and sorry for making my first post here a big personal problem that might have already occured and possibly been fixed. It's just getting awfully close to Christmas.